Policies

Appointments

HAIR LOVE stylists are in high demand. We encourage you to schedule appointments before leaving the salon so we can be sure to accommodate your schedule. Please arrive at least 5 minutes before your appointment time to ensure you receive the full service. We welcome walk-ins (based on availability).

Cancellations

We require at least 24 hours notice via email or phone call for appointment cancellations. In the event of a late cancellation or no-show, HAIR LOVE requires a $50 cancellation fee.

Service Deposit

A $50 service deposit will be taken to reserve service appointments that require 2 hours or more, including full highlights, full balayage, corrective & fantasy color services, keratin treatments, and extensions services. This service deposit goes toward your total bill, but should you cancel within 24 hours, it is forfeited.

Off hours

Any client who would like an appointment outside of a HAIR LOVE stylist’s normal business hours may request to do so, and must pay a $50 accommodation fee.

Open Chair policy

The pricing structure & team spirit of HAIR LOVE offers our guests the opportunity to choose the service provider & price that best suits their needs & budget. Our team embraces an open chair policy to provide a range of talent & availability. Our providers work as a team sharing a common vision & maintaining a high standard of excellence.

Payment methods

HAIR LOVE gladly accepts cash, check, Visa, MasterCard, American Express, Discover & HAIR LOVE gift cards. Gift cards are not redeemable if lost or stolen. A $30 fee will be assessed for returned checks.

Gratuities

Gratuities may be left at your personal discretion. Cash gratuities are preferred, but tips may be left with your credit card payment too.

NOTIFICATIONS

Be sure you’re getting HAIR LOVE’s text and/or email appointment confirmations! These reminders arrive 24-48 hours prior to your appointment. No action is required on your part if you’re keeping the appointment; if you need to reschedule or cancel, please call 732-775-4527. (If you reach us outside business hours, go ahead & leave a cancellation voicemail!)

Parking

Please be advised that there is a two-hour parking limit on Main Street in Bradley Beach. If you are planning a longer visit to HAIR LOVE, please park on side streets. Click for map.

Clothing & personal items

Although every effort is made by our team to protect our guests’ clothing & belongings, HAIR LOVE is not responsible for any damage, loss or theft of clothing or personal property. During services, our clients are draped appropriately. If in doubt, please leave valuable items at home.

Referrals

We believe a referral is the best compliment you can give us. Be sure to grab a HAIR LOVE referral card on your way out! You AND the referr-ee will get a $10 service credit!