hair love policies

Appointments

HAIR LOVE stylists are in high demand. We encourage all of our guests to schedule appointments before leaving the salon so we can be sure to accommodate your schedule. Please arrive at least 5 minutes before your appointment time to ensure you receive the full service. We accept walk-in appointments based on availability.

Cancellations

In consideration of other guests and our service providers, we require a 24-hour notice of any cancellation or there will be a 50% service charge. Missed appointments will be charged 100% service charge. Be sure you’re getting our text (or email) appointment confirmations! These reminders arrive 24-48 hours prior to your appointment.

Open Chair policy

The pricing structure and team spirit of HAIR LOVE offers our guests the opportunity to choose the service provider and price that best suits your needs and budget. Our team embraces an open chair policy to provide you with a range of talent and availability. Our providers work as a team sharing a common vision and maintaining a high standard of excellence.

Payment methods

HAIR LOVE gladly accepts cash, check, Visa, MasterCard, American Express, Discover and Hair Love salon gift cards. Gift cards are not redeemable if lost or stolen. A $30 fee will be assessed for returned checks.

Gratuities

Gratuities may be left at your personal discretion. Please note that a cash gratuity is preferred, but a gratuity may be left with your credit card payment.

Parking

Please be advised that there is a two-hour parking limit on Main Street in Bradley Beach. If you are planning a longer visit to HAIR LOVE, please use parking available on the side streets.

Clothing and personal property

Although every effort is made by our team to protect our guests’ clothing and belongings, HAIR LOVE is not responsible for any damage, loss or theft of clothing or personal property. During services, our clients are draped in the appropriate manner. If in doubt, please leave valuable items at home.

Referrals

We believe that a referral is the best compliment you can give us. Be sure to grab a referral card on your way out!