hair love policies

Appointments

HAIR LOVE stylists are in high demand. We encourage all of our guests to schedule appointments before leaving the salon so we can be sure to accommodate your schedule. Please arrive at least 5 minutes before your appointment time to ensure you receive the full service. We accept walk-in appointments based on availability

NOTIFICATIONS

Be sure you’re getting our text and/or email appointment confirmations! These reminders arrive 24-48 hours prior to your appointment. These reminders require no action on your part if you’re keeping the appointment, and allow you adequate time to reschedule or cancel if necessary. If so, please call 732-775-4527.

Cancellations

In consideration of other guests and our stylists, we require at least 24 hours’ notice of cancellation, phone calls AND voicemails accepted. (We are closed on Monday & Tuesday, so we accept Wednesday cancellations via voicemail.) Missed appointments will require a credit card be kept on file in order to re-book, with a minimum $50 no-show charge in the future.

Open Chair policy

The pricing structure & team spirit of HAIR LOVE offers our guests the opportunity to choose the service provider & price that best suits their needs & budget. Our team embraces an open chair policy to provide a range of talent & availability. Our providers work as a team sharing a common vision & maintaining a high standard of excellence.

Payment methods

HAIR LOVE gladly accepts cash, check, Visa, MasterCard, American Express, Discover & HAIR LOVE gift cards. Gift cards are not redeemable if lost or stolen. A $30 fee will be assessed for returned checks.

Gratuities

Gratuities may be left at your personal discretion. Cash gratuities are preferred, but tips may be left with your credit card payment too.

Parking

Please be advised that there is a two-hour parking limit on Main Street in Bradley Beach. If you are planning a longer visit to HAIR LOVE, please use parking, available on side streets.

Clothing & personal property

Although every effort is made by our team to protect our guests’ clothing & belongings, HAIR LOVE is not responsible for any damage, loss or theft of clothing or personal property. During services, our clients are draped appropriately. If in doubt, please leave valuable items at home.

Referrals

We believe a referral is the best compliment you can give us. Be sure to grab a referral card on your way out! You AND the referr-ee will get a $10 service credit!